ASTA Senior Leadership Team
Senior Vice President Membership, Strategic Partnerships & Marketing ASTA
Ann Chamberlin, Senior Vice President Membership, Strategic Partnerships & Marketing for ASTA is responsible for the association’s membership growth and support, chapter operations and consortia partnerships. This new responsibility was added in July 2016. She retains the role of President of the National Association of Career Travel Agents (NACTA) sister association of ASTA. She is responsible for the overall operations and revenue management of NACTA which include membership, sponsorship and the annual conference. Ann leads the vision for NACTA and ASTA Membership programs, strengthens the company through strategic partnerships and membership growth to ensure ASTA and NACTA remain the top membership choice for travel consultants.
During her NACTA tenure, she and her team have raised the membership criteria qualifications, rebranded the association, expanded the supplier portfolio, and strengthened the chapter system through a regionalized structure. ASTA member engagement and participation in ASTA’s many programs and events remains her main focus. Reporting directly to the President and CEO of ASTA, she works collaboratively with the staff of the American Society of Travel Agents to ensure the success of both associations.
Vice President, Business Development, ASTA
A hospitality and tourism professional, Kelly Bigel joined ASTA in 2015, and has served in multiple positions during her tenure. Currently, Kelly is the Vice President of Business Development, where she recruits travel supplier company members, collaborates with them to create creative, customized outreach campaigns, and leads the Business Development team in executing successful trade shows and events.
In addition to her Business Development duties, Kelly was lead contributor on reorganizing the chapter structure, created and managed multiple Education Sessions and represents ASTA at various industry events. Before joining ASTA, Kelly held a series of Sales and Management roles at multiple Ritz-Carlton Hotels. In addition, Kelly worked as Strategic Account Manager of Escapes at LivingSocial, after coming from her position of Regional Sales Manager at Elizabeth Arden Red Door Spas.
Kelly received a BS in Hospitality from the Rosen School of Hospitality Management at University of Central Florida. Kelly lives with her husband in Washington, DC, where she spends her free time volunteering with Horton’s Kids, sailboat racing on the Potomac, practicing yoga, and of course, traveling!
Vice President, International Membership, Expansion and Engagement
Bob is ASTA's Vice President of Business Development, where his primary duties include working with and recruiting industry supplier members, as well as organizing ASTA's meetings, conference & events. Bob also performs similar duties for ASTA's sister association, NACTA, the National Association of Career Travel Agents.
Bob has most recently served as Vice President of Sales & Industry Relations for NACTA and was the founder of the NACTA South Florida Chapter. In addition, Bob has been a credentialed travel agent for over 10 years and has previously worked for American Airlines, DIRECTV Latin America and Club Vacations USA. A Pennsylvania native, Duglin has attended both Temple University & Penn State.
President & CEO, ASTA
As ASTA’s president and chief executive officer Zane Kerby reports directly to the board of directors on all internal and external ASTA business and is the primary spokesperson for ASTA. Kerby moved to ASTA from a successful career with the Global Business Travel Association (GBTA).
Beginning in 2009 he held the position of senior vice president with responsibility for all aspects of GBTA’s global annual convention. Previously he was Deputy Executive Director, Vice President of business development and held a series of other posts of progressively greater responsibility beginning in August, 1999. Kerby earned a master’s degree in business administration from the University of Maryland and a Bachelor of Arts from Brigham Young University. He and his wife have five children and he currently is an assistant coach of a U12 basketball team. Cycling, swimming and reading are just a few of his favorite activities.
General Counsel, ASTA
Peter Lobasso has served as ASTA’s General Counsel since 2015. Prior to joining ASTA, Peter was a Managing Attorney for Berenson LLP, a specialty law firm based in Great Falls, Virginia. In practice for nearly eighteen years, Peter has successfully represented clients in a variety of litigated matters before courts and administrative agencies at both the state and federal level.
Peter has also negotiated numerous multi-million dollar transactions on behalf of small and large businesses throughout the country. Practice areas include, among others, employment and labor law, contracts, intellectual property, real property, mortgage lending, and creditor side bankruptcy. Peter is a member of the bars of New York, Virginia, and Washington D.C. He received a bachelor’s degree in Political Science from the University of Central Florida in Orlando and earned his law degree at Touro College Jacob D. Fuchsberg Law Center on Long Island..
Senior Vice President, Industry Affairs & Education, ASTA
Mark Meader joined the American Society of Travel Agents (ASTA) in April 2015 where he represents the travel advisor and consumer communities within all components of the travel industry – travel suppliers, technology providers, coalitions and trade associations as well as U.S. government entities. Mark is the driving force behind much of the highly-rated content of ASTA’s annual Global Conventions and Premium Business Summits being responsible for ASTA’s educational efforts, fostering agency growth and learning worldwide. While monitoring industry issues and trends, he advocates for, promotes and defends the agency community to ensure the travel advisor’s voice is heard clearly and the advisor is well represented within all components of the industry. Mark also serves on the Board of Directors of the WTAAA – the World Travel Agents Associations Alliance – where he functions as Vice Chair – an organization facilitating the exchange of ideas and information to the agency community across the globe.
A travel industry expert with global experience in the agency, GDS, airline and travel association communities, Mark served previously as Vice President, Business Development at the Airlines Reporting Corporation. He has firsthand knowledge of the travel industry from his time with American Airlines followed by the Sabre Corporation where he was a senior executive not only in the U.S., but in both Europe and Asia-Pacific. And at United Airlines, Mark worked on various aspects of their merger and integration with Continental Airlines. Mark began his travel industry career as an outside sales advisor at a travel agency in the Boston area.
Having worked and succeeded for multiple years in many facets of the travel industry, it should come as no surprise that travel is Mark’s passion. When not focused on industry concerns or the plethora of issues and education facing the agency community and our industry in general, you’ll find him plotting and planning his next travel adventure to a new part of the globe he’s yet to explore.
Executive Vice President, Advocacy, ASTA
Since 2017, Eben Peck has served as Executive Vice President, Advocacy at the American Society of Travel Agents (ASTA), where is he responsible for ASTA’s work to advocate for the travel agency community at all levels of government, within the travel industry and before the traveling public. This includes management of ASTA’s Government Affairs, Industry Affairs, Communications, Legal and Research functions, and ranges from day-to-day association management to federal/state government affairs to interaction with national and trade media, travel suppliers and industry groups to content for ASTA’s annual conference and other events.
From 2012 to 2017, he served as ASTA’s Vice President, Government Affairs and Senior Vice President, Government & Public Affairs, with a heavy focus on the Society’s core advocacy functions – federal and state lobbying, regulatory compliance and ASTA’s political action committee. Accomplishments of note during this period include legislative and regulatory “wins” that saved the industry an estimated $563 million in new taxes, fees and other costs and more than quadrupling annual PAC receipts to over $230,000.
Peck joined ASTA after seven years with the Corporation of Public Broadcasting (CPB), where he served most recently as Senior Director, Government Affairs. At CPB, Peck was the primary liaison between CPB and the federal government, responsible for CPB’s appropriations requests; managing relationships with government relations offices of other national public broadcasting organizations; and briefing the CPB Board of Directors on federal developments.
Prior to joining CPB, Eben served for five years on the staff of U.S. Senator Olympia Snowe (R-ME), acting as the Senator’s policy advisor and representative for several legislative issues, including transportation, homeland security, labor and appropriations.
He graduated from Colby College in Waterville, Maine with a BA in History in 1998 and in 2009 earned his Master of Arts in Government degree from the Johns Hopkins University, with his thesis on Congressional earmarks earning honors as well as the William F. Clinger, Jr., Award for Assessing a Topic in Institutional or Representative Government Using Original Research and Displaying Superior Writing.
He lives in Alexandria, Virginia, with his wife Colette, daughter Lucy and son Stuart.